In case something happens to the product, bring it to us along with the cash memorandum and tag. When an independent examination confirms a technological defect, we will make a FREE REPAIR of the jewelry or EXCHANGE it for a similar one.
Please note that the warranty does not cover damage caused by improper use of the product. You can read the rules for wearing and storing jewelry on our website.
All our products undergo mandatory quality control, have a tag, and an assay mark from the Assay Chamber of Ukraine. The ZBIRD tag is also the official quality certificate for jewelry. It is securely fastened with a thread and a stamp, which excludes substitution. On the tag, we indicate the real parameters of the product and its characteristics.
For diamonds weighing over 0.3 ct, we are able to provide a quality certificate from the GIA or the Ukrainian Classification Society. Such certificates are available upon your request at an additional cost.